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Forums > Philips Remotes > Philips Pronto Professional
9400 wont connect to wireless
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Topic:9400 wont connect to wireless
This thread contains 9 posts (8 replies). Displaying all posts.
Post 1 made on Thursday January 8, 2009 at 20:18
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I have read several post on here and tried everything I could find. I still cannot get my tsu9400 to connect to wireless router. I have a Belken b,g, &n newer router. I tries the WEP 128 and static IP's.. just says connecting. any thoughts

Charles
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Post 2 made on Friday January 9, 2009 at 05:53
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Hi.
Wich model .I have Belkin N1 Vision ,this same can i help you?Send private PM.
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Post 3 made on Friday January 9, 2009 at 07:55
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The model number is F5D8233-4. Any suggestions?

Charles
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Post 4 made on Friday January 9, 2009 at 09:15
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You don't have everything set up correctly, on the remote or on your router.
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Post 5 made on Friday January 9, 2009 at 10:35
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PEP2 SYSTEM SETINGS-NETWORK
Try:192.168.3.5-ip TSU9400
Subnet mask:255.255.255.0
Default Geteway-192.168.3.1--LAN static ip adress your router or change value
DNS- Here wright correct DNS(check in your router url adres(192.168.2.1???)
SSID-Yours ssid((check in your router url adres(192.168.2.1???)
Encryption-WEP 128
HEX Key-(1233I9878896....)check in your router url adres(192.168.2.1???)

My 2xTSU9600+RFX9600+RFX9400 works :-)

This message was edited by gadgetman1 on Friday January 9, 2009 at 11:57.
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Post 6 made on Friday January 9, 2009 at 11:30
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I would try with encryption (at least temporarily) disabled on both the access point and the pronto. It removes one (quite big) variable.

Chris.
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Post 7 made on Sunday January 11, 2009 at 20:14
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Also don't forget that the Pronto encryption key field in PEP2 is somewhat 'pooched'! The Pronto does not do a proper job converting from ASCII to HEX: Thus 'Senior Pronto' will refuse to connect or get kicked out of the club every time it makes a pass at your router!

If this is the problem: Don't turn off encryption permanently unless you want a long term relationship with a hacker. Copy the encryption key hex string from your router and paste it into your config. I had a similar problem and that solved it.

And if that isn't enough: There are rumours that the Pronto uses a G class wireless protocol.... If you've got an N class router you have a problem.

And on top of that: If you are trying to use WPA encryption on your router; Pronto doesn't do WPA only WEP.

You can hide almost anything until you have to put the drywall up!
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Post 8 made on Monday January 12, 2009 at 12:36
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Thanks for the replies guys. I do have all the setting entered into PEP2 for my router, I have the encrytions off. My router is broadcasting b,g and n mode. Last time I messed with it it was not connected. I just got it off the charger and now it is connected. I guess it just took a while.

Charles
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Post 9 made on Tuesday January 13, 2009 at 11:41
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Although your router supports b/g/n, what is it currently using. Some routers allow you to enable 'booster' or performance enhancing options that can pooch a Wifi signal to some devices. Others will allow you to set it to a specific revision of the protocol (ie: n class devices only)

If your router config is set to only use 802.11n; from what I have read, the Pronto is not going to have a good day as it will only work with b/g routers.

Also there is a firmware update out for the TSU9400 that addresses a wifi connectivity issue when coming out of sleep mode. If your interested in this one, I believe it's in the file download area.... If not you'll need to jump on the Philips site.

You can hide almost anything until you have to put the drywall up!
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